Professional after-sales service team
Payment is never the end of the transaction but the beginning of the service
Our After-sales Service Center
Will Be Responsible To Solve Your Problem About The Machinery
No matter where you are, Tianjin Newidea Machinery is always by your side. Newidea will offer a rapid and effective after-sales service. Professional technicians are available to respond and solve your problem about the machine.
It’s necessary to ensure timely maintenance and after-sales, whether it is scheduled or urgent.
Online telephone communication
We offer 7*24 hours online services, and we have telephone support. We will try to solve the problem on the scene or through online video. Meanwhile, we can offer overseas on-site support.
Online Video Support
Oversea On-site maintenance
We provide on-site technical after-sales service to customers all over the world.
Lifetime after-sales service
We are not only your packaging solution provider, but also your lifelong friends. We provide lifelong after-sales service to all of our products, including maintenance and spare parts.
Would you like to have a talk with our professional after-sale team？
More than 3000 clients have obtained our professional consulting services
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